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Ratings & reviews for Jets GPS Fleet Solutions Ltd

Notification of arrival

Taking customer service to the next level and staying ahead of your competition
Your vehicle is about to arrive at the next client on it's route. You would like to notify the customer a few moments beforehand so that they are prepared and your drivers aren't twiddling their thumbs waiting for them.

How we can help you

Notification of arrival is a feature included in Frotcom’s Route Planning and Monitoring module to add real value for your clients.

You will be able to automatically notify your customers when your vehicles are about to arrive at their destinations.

This will allow your customer to be prepared, which usually results in shorter pickup and delivery times to get your vehicles back on the road and driving towards their next job.

How it works

Whenever you assign a route to a vehicle, you can specify if a notification should be sent to the customer before arrival.

In fact, you can send notifications of arrival to anyone, not just customers.
 
You can also determine exactly when the notification should be sent. This could be a certain time before the planned arrival, such as 5 minutes in advance, or when the vehicle is a certain distance away, such as 5 miles from the destination.
 
Notifications can be sent by email and/or SMS.
 
You can specify the text or use a predefined template that you create.
 
Main features
  • Warn customers before your vehicles arrive at their premises
  • Notifications can be sent by email and SMS

Benefits

Syncronise your operations with those of your customers
Save time by having your customers prepared for your vehicle’s arrival.

Avoid aborted operations
Sometimes, if a customer is not prepared for your arrival, an entire operation may end up being aborted. For instance, payment may not be ready or the right person may not be available. These delays can have a knock on effect to the rest of your day's jobs and lead to disappointment for other clients.
Minimise the possibility that this will happen by sending your customers notification of impending arrivals.
Improve customer service
Arrival notifications are a sign of quality service and good organisation. Your customers will appreciate it and remain loyal whilst you stay one step ahead of your competition.
Contact us today to take your customer service and retention to the next level